TachyHealth Inc. website privacy policy.

This page is used to inform our application users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, TachyHealth.com. The terms “Website”, “Service”, “TachyHealth”, “us, or “we” refer to TachyHealth Inc. and the terms “User”, “You”, “Yours” refer to yourself as the User of TachyHealth services.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Service, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, and “personal information”, such as age and gender. The information that we collect will be used to:

  • To supervise, administer and monitor the Service..
  • To measure and improve the quality, the effectiveness and the delivery of our Service.
  • Market TachyHealth's services to you.
  • To personalize your Service experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Service and third-party sites.
  • To respond to your direct inquiries.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your device's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After the expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of our services.

We process and store your personal data only for the period necessary to achieve the purpose of storage. Accordingly, if we have your email address because we provide certain services to you, we keep that email address throughout the time we provide those services to you.

We maintain your data until the deletion of your account. You can view the data we collect from you at any time, and may request its deletion at any time through your account settings.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers’ database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

We also ensure all of our data is password protected and enabled with multi-factor authentication. Not every member of the TachyHealth team is able to access any data collected, only those with specific roles are permitted to view the data collected. When we store your data on our servers, we pseudonymize and encrypt it to maintain anonymity and provide an additional layer of security in case of a data breach.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may employ third-party companies and individuals due to the following reasons:
  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Children's Privacy

TachyHealth Service is available for use for children/ minors, but the registered member for all users under the age of 18 must be the patient’s parent or legal guardian who has custody over the relevant and are in each case legally permitted to provide appropriate consent for TachyHealth Services rendered to the relevant minor.

Your Rights

You have the right to request that TachyHealth notifies you of the personal information about you that we have collected and used. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we shared that personal information.
  • The specific pieces of personal information we collected about you
  • If we disclosed your personal information for a business purpose a list disclosing:
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

You have the right to request that TachyHealth deletes any of your personal information that we collected about you and retained. Once we receive your request and verify who you are, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality..
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

To exercise the rights listed above, please submit a request in writing to TachyHealth via the contact information listed in the Contact Us section.

Only you may make a request related to your personal information. You may also make a request on behalf of your minor child.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will only use personal information provided in a request to verify your identity or authority to make the request.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective as of the Effective Date unless otherwise stated.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@tachyhealth.com